Terms and Conditions

These terms apply to your use of felthandicraftnepal.com, the website of Bishnu Laxmi Felt Handicraft, a handmade felt business in Nepal. By using the website, you agree to them. If you do not agree, please do not use the website.

Our products

Every product is made by hand. We describe and photograph our products as accurately as we can, but colours, sizes and details can vary a little from piece to piece and from the photographs, and screens show colours differently. Please ask us if a particular detail matters to you.

Enquiries, prices and orders

This website does not sell products or take payments. It shows our products so that you can enquire about them by WhatsApp or email.

• Prices are not shown on the website. They depend on the product, the quantity and any custom work, and we agree them with you directly.
• Sending an enquiry does not place an order and does not commit you or us to anything.
• An order exists only once we have both agreed its details in writing, for example by email or WhatsApp, including the products, quantities, price, payment and delivery.
• Wholesale and custom orders may have their own terms, which we agree with you for each order.

Photographs and content

The text, product photographs, designs and logo on this website belong to Bishnu Laxmi Felt Handicraft or are used with permission. Some photographs are used under licence and are credited where they appear. Please do not copy or reuse any of this material for commercial purposes without our written permission.

Using the website

Please use our forms only to send genuine enquiries. Do not send spam, attempt to interfere with the website, or use it for anything unlawful.

Other services

The website links to WhatsApp and uses outside services such as Web3Forms and hCaptcha to handle enquiries. Their own terms and policies apply when you use them, and we are not responsible for how they operate.

Availability and responsibility

We work to keep the website accurate and available, but we cannot promise that it will always be free of errors or interruptions. As far as the law allows, we are not responsible for any loss that results from using the website. Nothing in these terms limits any right you have that cannot be limited by law.

Law

These terms are governed by the laws of Nepal.

Changes and contact

We may update these terms from time to time. The current version is always on this page, with the date it was last changed. If you have any question, email us at felthandicraftnepal@gmail.com.